Just a short note to let you know that we were really pleased with the individual items, that Shaw Stairs Ltd made for our new house. We have had numerous complimentary comments from visitors, and my clients regarding staircase etc. Your staffs were also courteous and professional, I will definitely be recommending Shaw Stairs again.
My husband and I would just like to say how delighted we are with our recent staircase renovation. From the initial enquiry right through to the completion of the project the service we received was first class. It was a real pleasure to do business with your company and would have no hesitation in recommending you to others.
Please pass on our thanks once again to everyone involved.
John and Karen Hayes from Milton Keynes
Wow! What a transformation! Just wanted to say thank you for our staircase renovation. Excellent job, first class in every respect and superb craftsmanship. Your team were a pleasure to have in the house and nothing was too much trouble for them. Thank you,
Jim & Clare Cooksley, Cardiff
What a great company, from the first meeting with Chris (designer) to plan our new stairs, through to the survey with Chris, to the fitting carried out by Brian and Jowel (whose workmanship is exemplary). All concerned made this a pleasant experience. We are absolutely delighted with the end product and wouldn't hesitate to recommend Shaw Stairs to anyone.
Wayne and Helen, Warwick
"I must let the world know what a fantastic job your guys did, with oak and glass, to remodel our staircase. It is stunning and the care taken with tiny details has been quite amazing. Moreover, it was a pleasure to have the pair of them in our home. Permanent smiles on their faces, obviously loving the job and proud of the result, Great stuff, Thank You All."
Mr & Mrs Bolton, Chepstow
Gift Certificate FAQ
Gift Certificates are purchased just like any other item in our store. You can pay for them using our standard payment method(s). Once purchased the value of the Gift Certificate will be added to your own personal Gift Certificate Account. If you have funds in your Gift Certificate Account, you will notice that the amount now shows in the Shopping Cart box, and also provides a link to a page where you can send on the Gift Certificate to someone via email.
To send a Gift Certificate to someone else you need to go to our Send Gift Certificate Page. You can find the link to this page in the Shopping Cart Box in the right hand column of each page. When you send a Gift Certificate, you need to specify the following. The name of the person you are sending the Gift Certificate to. The email address of the person you are sending the Gift Certificate to. The amount you want to send. (Note you don't have to send the full amount that is in your Gift Certificate Account.) A short message which will appear in the email. Please ensure that you have entered all of the information correctly, although you will be given the opportunity to change this as much as you want before the email is actually sent.
If you have funds in your Gift Certificate Account, you can use those funds to purchase items in our store. At the checkout stage, an extra box will appear. Enter the amount to apply from the funds in your Gift Certificate Account. Please note, you will still have to select another payment method if there is not enough in your Gift Certificate Account to cover the cost of your purchase. If you have more funds in your Gift Certificate Account than the total cost of your purchase the balance will be left in your Gift Certificate Account for the future.
If you receive a Gift Certificate by email it will contain details of who sent you the Gift Certificate, along with possibly a short message from them. The email will also contain the Gift Certificate Redemption Code. It is probably a good idea to print out this email for future reference. You can now redeem the Gift Certificate in two ways.
1. By clicking on the link contained within the email for this express purpose. This will take you to the store's Redeem Gift Certificate page. You will then be requested to create an account, before the Gift Certificate is validated and placed in your Gift Certificate Account ready for you to spend it on whatever you want.
2. During the checkout process, on the same page that you select a payment method there will be a box to enter your Gift Certificate Code. Enter the Gift Certificate Code here, and click the Redeem button. The code will be validated and the amount added to your Gift Certificate Account. You can then use the amount to purchase any item from our store
For any queries regarding the Gift Certificate System, please contact us via our Contact Page. Please make sure you give as much information as possible in the email.